Cloud Service Provider Failures

Incident Report for Sift

Resolved

This incident has been resolved.

Posted Apr 07, 2020 - 21:19 PDT

Monitoring

All Sift systems are operational, but there is a backlog in event processing. We expect the queue to be completely processed in about 25 minutes.

Posted Apr 07, 2020 - 20:38 PDT

Investigating

We are currently investigating issues with our underlying cloud service provider. We are experiencing a partial failure of requests to our APIs at this time but will update as we assess impact further. Please contact support@sift.com if you have any questions.

Posted Apr 07, 2020 - 20:28 PDT

This incident affected: API, Score, Workflows, and Device Fingerprinting.