Sift Console Inaccessible

Incident Report for Sift

Resolved

The incident has been resolved and Sift services have been fully restored as of 10:09am PST. Our APIs were affected from 9:47 to 10:09am Pacific.
Posted Nov 16, 2021 - 10:32 PST

Monitoring

Our underlying cloud provider is recovering from a networking issue. Sift services are recovering, and we are continuing to monitor until we confirm a full recovery.
Posted Nov 16, 2021 - 10:14 PST

Update

Sift APIs are now also affected. We are still investigating the issue, but we suspect it is due to issues with our underlying cloud provider.
Posted Nov 16, 2021 - 09:54 PST

Investigating

Sift is currently investigating reports of our console being inaccessible. We will update as we learn more.
Posted Nov 16, 2021 - 09:47 PST
This incident affected: Console, API, Score, Workflows, and Device Fingerprinting.
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