Score and Workflow Processing Issues

Incident Report for Sift

Resolved

All scoring is back to normal.

Posted Apr 09, 2021 - 16:16 PDT

Monitoring

Synchronous Scores and Workflows are now fully operational. Event ingestion for non synchronous calls is delayed by about 25 minutes.

Posted Apr 09, 2021 - 13:50 PDT

Identified

Starting at approximately 1pm Pacific today, Sift has identified issues processing score and workflow requests. The issue has been identified and we are working on resolving. No data has been lost.

Posted Apr 09, 2021 - 13:40 PDT

This incident affected: Score and Workflows.