Elevated Synchronous Workflow & Score Error Rates

Incident Report for Sift

Resolved

From 1:41pm-2:10pm Pacific, Sift saw an increased failure rate in our synchronous workflow requests and synchronous scoring. The issue has been identified and resolved as of 2:25pm. Additionally, we are experiencing a delay in ingesting asynchronous events that we received during the impacted time period. We are draining the backlog. No data was lost, and the Score API was unaffected.

Posted Oct 13, 2020 - 14:39 PDT

This incident affected: API and Workflows.