Elevated Synchronous Workflow & Score Error Rates

Incident Report for Sift

Resolved

This incident has been resolved.

Posted Jun 21, 2021 - 08:52 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 21, 2021 - 08:52 PDT

Monitoring

We have identified an issue causing increased latency and error rates across our scoring pathways. A fix has been identified and put in place and we continue to monitor system status.

Posted Jun 21, 2021 - 08:44 PDT

This incident affected: Score and Workflows.